The ultimate guide to corporate flight bookings
Get insider tips for booking top business flight deals and streamlining corporate travel procurement with our essential checklist.
Timing. Seat selection. Airline choice. Flights are a core part of business travel, and a lot of little details can make the trip calm or chaotic. The departure flight sets the tone for the traveller's journey and airfares make up a large portion of business travel costs.
Matching traveller preferences to company travel policy and budget requirements can be a monumental challenge. And travel bookers and arrangers have to balance it all. Luckily, there are handy tools and proven strategies to help you book corporate flights with ease.
We'll talk about the top tips, best tools, and ways to stay on policy when booking business airfares.
Common challenges for corporate travel bookers
Challenges for corporate flight booking can be qualitative or quantitative, and there are many! These are just some of the factors to consider:
Addressing these common challenges forms the foundation of a good corporate booking strategy. How does that work? Don't sweat! The booking tips and tools below will get your travellers cruising on cloud nine as soon as you know it.
Tips for corporate flight booking
Got all the details? Each trip is different and comes with its own set of considerations for corporate travel booking. There might be C-Suite travellers who need additional comfort or flexibility, frequent flyers with loyalty status to maintain, or entire departments travelling together to a conference or off-site. Then, there’s the distinction between domestic and international travel, which often comes with different requirements for documentation, lead time, or fare classes.
Don’t forget about travel to remote or regional locations, where fewer flight options and longer layovers might require careful planning. For more complex trips, like multi-city or multi-stop itineraries, consider whether booking through a travel management company (TMC) or using specialised booking tools could save time and reduce errors. Start by understanding the purpose of the trip, confirm any key dates or events that must be attended, and then dive into the booking process with clear priorities.
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Take travel policy and patterns as your guide
What does the travel policy say about air travel? Are there spending caps, class-of-service restrictions, or specific approval workflows? Understanding your company’s travel policy inside and out is key to making compliant and cost-effective decisions. Look at past travel patterns to see what are your company’s top travel destinations. Which airlines do your travellers prefer or fly most often?
Identifying these patterns can dramatically reduce time spent comparing flight options, especially when you’re booking for repeat destinations or high-volume routes. It can also make a strong case for negotiating preferred rates with airlines, especially if you consolidate your air travel spending across fewer vendors. Preferred carriers can often be integrated directly into your online booking tool (OBT), helping enforce policy automatically for a shorter booking process. The more informed your booking strategy is, the more efficient and cost-effective it becomes.
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Consider all options for the best deals
Booking early usually secures the best prices on flights. But in the real world, schedules shift, meetings pop up, and short-notice travel is often unavoidable. That’s where flexible fares come into play. While they may cost a bit more upfront, they allow changes without major penalties, protect against unexpected delays, and give your team more breathing room if plans change.
Flexible fare classes can also be valuable when you're still waiting on internal approvals, visa processing for international travel, or confirmation from partners or clients. Sometimes, it’s worth spending a little more to lock in a flexible option and avoid the risk of cancellation fees or rebooking costs. And don’t forget to compare different airports or layover options. Alternative routes can sometimes cut costs by hundreds of pounds. Being strategic with flexibility and timing gives you a stronger grip on the budget, and that's a win.
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Loyalty goes a long way
Loyalty programmes lead to rapid rewards. With flight tickets for frequent flyers, these programmes are a must. But even if your travellers aren't road warriors, the savings can be significant. You also get access to top travel perks like priority boarding, free upgrades, and other exclusive deals.
Did you know that TMCs can offer exclusive negotiated rates that can be stacked with loyalty programmes for even more discounted rates? You won’t lose any existing loyalty points with a good TMC, so it’s a winning situation. And that's just the tip of the iceberg. Something to think about for the next business trip you book.
Airlines also have their own loyalty programmes (in a way) with alliance programmes. Airline alliance programmes give you the perks and benefits of a loyalty programme across multiple airlines. These are some of the most popular airline alliances for business travel:
- Star Alliance includes South African Airways, Air Canada, Lufthansa, Air New Zealand, ANA, and Singapore Airlines, and others.
- SkyTeam includes Delta, KLM, Air France, Korean Air, AeroMexico, and many more.
- Oneworld covers American Airlines, Cathay Pacific, British Airways, Qantas, Japan Airlines, and many more.
Loyalty programmes can unlock new levels of savings and upgrades for your travellers, and they aren't just for frequent flyers. What's not to like about that? Learn about the best ways to get the most out of your loyalty programmes.
Now that the traveller details and data are piling up let's take a look at travel tools for booking corporate flights.
What are the top tools for booking flights?
There are multiple travel tools for booking airline tickets, including high-tech platforms, online aggregators, and innovative retailing approaches. Here are a few of the current methods to book a ticket and compare prices.
Travel management technology for corporate flight booking
Most TMCs offer technology tools to manage travel, in a variety of different formats. Online tools, calculators, apps and other software are common. Corporate Traveler has an intuitive, all-in-one platform, Melon, that makes booking flights (and any other travel bookings) easier.
In a few minutes, you can access everything you need to book and build a travel itinerary:
All about airline portals and consolidators
Airline portals, usually operated by airlines themselves, offer discounted prices on flights to travellers. Airline consolidators are third-party wholesalers, offering air tickets in bulk and promotion discounts of 40 to 70%. They can be very popular with leisure travellers looking for budget trips but aren't always the right fit for business travel. Change fees and refunds can be a problem with high fees and usually no option for refunds.
You might get a good deal, but the risk level is high. There are airfare consolidators specifically for business travel, but most of them are designed with leisure travellers or travel agents in mind.
What is new distribution capability (NDC) content?
New Distribution Capability (NDC) content is a new way of delivering airfare and travel options that improves how airlines share information with travel buyers. Instead of just flight prices and schedule data, it offers an easier way to compare every aspect of the flight experience, allowing airlines to provide richer, more personalised offers. This means travellers can access more tailored options on every business trip, like preferred seating or bundled services, all within their corporate booking tools.
NDC content is becoming the standard in travel distribution (and it's especially useful for corporate travel), but it hasn't been adopted by all travel providers yet. By working with trusted partners and integrating rigorously tested NDC content into your travel programme, you gain access to more relevant and flexible choices. These solutions are designed to fit smoothly into your existing booking and servicing systems, for an enjoyable experience with the practical benefits of cost savings and better service. For more information on how NDC content can help your travel programme, contact the Corporate Traveller team.
Policy considerations for business travel
Business travel policies are built around two core goals: operational efficiency and a positive traveller experience. Striking the right balance between controlling costs and ensuring your employees arrive on time and ready to work is crucial. A well-crafted policy also reduces ambiguity, cuts down on last-minute questions, and empowers your team to make smart travel decisions within clear boundaries.
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Set seating guidelines for corporate booking
It’s now standard practice for airlines to charge extra fees for seat selections, either for a premium seat or simply the ability to book a seat in advance. To avoid confusion or last-minute surprises, outline seat selection rules in your corporate travel policy. Include recommended actions, such as when it’s okay to pay for a better seat or how to get approval for upgrades.
By allowing a predictable expense for early seat selection, you avoid uncomfortable or inconvenient options like a non-reclining seat or one located next to the restroom on a long-haul flight. On the other hand, if a traveller wants to book a seat with extra legroom or move up to economy plus, you can outline an approval process or spending cap. The goal is comfort and clarity without unnecessary costs.
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Explore the range of economy class
Airfare isn’t as simple as it used to be. There were once just three clear tiers of cabin class: economy, business, and first class, but now most airlines offer multiple levels of economy class. Basic economy, standard economy, and flexible economy (or they go by other names like "economy plus") each come with different rules for change fees, baggage limits, or seat selection options.
Make sure your travel booking policy and tools reflect this new reality for flight tickets. Encourage travel bookers to choose the most cost-effective tier that still aligns with traveller needs and the purpose of the trip. For example, a one-day trip might justify basic economy, while a multi-day international trip could require more flexibility and comfort.
Catch corporate discounts with careful timing
Early-morning or late-night flights can offer big savings, especially when paired with a solid corporate rate. Is it a busy season for personal travel like spring break? One of the best ways to reduce travel spending is to encourage employees to travel during off-peak times when flights are less crowded and often significantly cheaper.
You can also include guidance on trip duration and return timing. For example, does the traveller really need to stay through the last session of a conference? Or would it be more efficient to depart a few hours early? If you negotiated corporate rates with airlines, see if there are any special fares for round trip vs. one-way tickets or other variables. These small changes can compound into major savings.
Corporate flight checklist: What to confirm before booking the ticket
Booking a corporate flight isn’t just about choosing the right time and price. It involves juggling employee preferences, travel policies, schedules, budget limits, and vendor agreements. With so many moving parts, it’s easy to make mistakes or miss savings opportunities.
To simplify the process, use a corporate flight checklist. Make sure to confirm policy compliance, seat selection rules, fare class, and whether any airline partnerships offer additional perks. The checklist should also include steps for using preferred vendors or corporate portals that offer negotiated rates. By following a structured process, travel bookers can save time, reduce stress, and make better travel decisions on behalf of the company.
