Flight Centre Booking Terms and Conditions

 

These booking terms and conditions were last updated on 27 February 2025.

 

These booking terms and conditions apply to bookings you make with our consultants (in-store, by phone or by email) as well as online bookings you make on our websites (the booking terms). The booking terms should be read and understood prior to booking your travel, and will be binding on you as soon as they have been accepted by you and/or we have issued a confirmation invoice to you for the travel which you booked. Please retain a copy of the booking terms once your booking is placed.

References to “FCTG South Africa”, “us”, “we” or “our” in these booking terms will mean Flight Centre Travel Group (Pty) Ltd registration number 1994/000253/07, FCM Travel Solutions (Pty) Ltd registration number 2013/076789/07, FCTG Corporate (Pty) Ltd registration number 2016/523314/07, or any one or more of them, as the context may indicate, which also includes brands within these entities namely, Flight Centre Independents, Corporate Traveller, Flight Centre Holidays, Homegrown Holidays and Travel Expo (all being providers of travel management services and travel related products).

About Flight Centre Travel Group
The Flight Centre Travel Group is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia, has company-owned leisure and corporate travel business in dozens of countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates, and Asia. ASX listed Flight Centre Travel Group (FLT) also operates the global FCM corporate travel management network, which extends to more than 100 countries through company-owned businesses and independent licensees, along with Corporate Traveller, the flagship business specific to the small-to-medium-sized enterprise sector. For more information, visit fctgl.com.