Overcoming the Pain of Change

Implementing a new workplace system — whether it’s for health and safety, invoicing, security, IT or business travel — requires changes in behaviour from staff to succeed.

The technical challenges of introducing new technology or admin processes often pale in comparison to the most significant change obstacle of all — internal resistance.

New business travel policies are particularly vulnerable to internal resistance due to their direct impact on an employee’s individual experience. While the rationale for implementing changes may be entirely sound, it’s often irrelevant to the traveller who has to accept a loss of loyalty status or a reduction in the comfort they regularly enjoy when travelling. Follow the tips provided here to help mitigate this transition more smoothly.

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