Corporate Traveller

SAA suspends Abuja route

South African Airways has suspended its services between Johannesburg and Abuja. The route was launched on January 26 last year.

Effective March 6, the airline suspended its three weekly flights between Johannesburg and Nigeria due to upgrades and repair work being done at Abuja’s Nnamdi Azikiwe International Airport.

But the airline has since told TAM the route is still suspended due to ‘operational reasons’.

“We will provide an update to all affected parties and the public when changes occur,” says Tlali Tlali, spokesperson for SAA.

At the time of publishing, he could not confirm when SAA flights to Abuja will resume.

Uzair Desai, GM of Corporate Traveller, says passengers can be re-accommodated on flights to Lagos, fly to Abuja via Addis Ababa, or even cancel their flight and request a refund. 

All affected travellers can be re-accommodated on SAA’s flights to Lagos. However, it is important to note that passengers accepting to travel to Lagos, will be responsible for their own onward transport to Abuja and will need to do so at their own expense. "Corporate Traveller can assist passengers with the best options in this regard," Desai says.

Alternatively, passengers can also opt to travel between Johannesburg and Abuja via Addis Ababa. All change fees will be waivered, but tickets need to be booked and paid on or before June 16.

Passengers wanting to cancel their flights, can request a full refund. SAA’s frequent flyer programme ‘Voyager’ has ensured that passengers holding a Voyager booking, will be refunded and their Miles will be re-instated if they do not wish to be re-accommodated on other flights. 

Source: www.tam.co.za